Step 15 of 15 · Loan origination example · topic 2 of 3
Six stages
Who does what, and which features make it work
| Stage | Who | What happens | Features used |
|---|---|---|---|
| 1. Onboarding | Applicant, field sales officer (mobile) | Lead captured on the phone, mobile OTP, ID and selfie upload, consent | Menus · Document Analyzer · Integrations |
| 2. Quick data entry | Sales officer | Key fields, dedupe check, credit bureau pull, instant repayment-risk score | Screen Designer · Decision Models |
| 3. Detailed data entry | Sales officer, applicant | Co-applicants, business, bank statements, GST, financials, collateral; statements read automatically | Screen Designer · Document Analyzer |
| 4. Credit process | Credit officer, field investigator, valuer, legal officer | Parallel checks, financial-distress score, policy deviations, credit memo, approval at the right level of authority | Workflow · Decision Models · Users and Roles |
| 5. Sanction | Approver, applicant | Pricing and profitability view, repayment schedule, sanction letter, OTP acceptance | Decision Models · Integrations |
| 6. Disbursement | Operations | Checklist, bank-account check, payment request and confirmation, hand-off to the loan system | Workflow · Integrations |
Build your first app free
Up to 10 users. 30 days to build, then 30 days live after go-live.
Updated 30 September 2026